CCTV POLICY

At The Play Room UK, the safety and security of our customers, staff, and premises are a top priority. This policy outlines how we use Closed Circuit Television (CCTV) on-site, how we store footage, and your rights regarding your personal data.

Purpose of CCTV

CCTV cameras are in operation throughout certain areas of The Play Room UK for the following reasons:

  • To ensure the safety and wellbeing of all children, parents, carers, and staff

  • To help prevent and investigate incidents, including accidents, theft, or damage

  • To monitor the premises for security purposes during and outside of operating hours

  • To assist law enforcement or authorities if required by law

Camera Locations

CCTV cameras are installed in public areas only, such as:

  • Play areas

  • Entrance and exit points

  • Communal spaces

  • Café area

Please note: CCTV is not installed in private areas such as toilets or baby changing facilities.

Use of Footage

Footage recorded by CCTV is used strictly for safety, security, and operational reasons. It may be reviewed by authorised staff only and may be shared with third parties only if legally required (e.g. police or insurance providers in the event of an incident).

We do not use CCTV footage for marketing or promotional purposes unless specific consent is obtained.

Data Storage and Retention

  • CCTV footage is securely stored and protected from unauthorised access.

  • Footage is typically retained for a period of 30 days, unless it is needed in relation to an ongoing investigation or legal matter.

  • After the retention period, recordings are securely deleted.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Request access to CCTV footage in which you or your child may appear (subject to identity verification and applicable data protection rules)

  • Request that incorrect or unlawfully obtained footage be corrected or deleted

  • Raise concerns or lodge a complaint if you believe your data is being misused

To make a CCTV-related request, please contact us using the details below. We may require proof of identity to process your request.

Contact Information

If you have any questions about our CCTV policy or wish to submit a data request, please contact:

The Play Room UK
📧 Email: blankspacestudioenquiries@gmail.com

Policy Updates

We may update this CCTV Policy from time to time. The most current version will always be available on our website, and significant changes will be clearly communicated.

Thank you for helping us keep The Play Room UK a safe and secure place for all families to enjoy.