PRIVACY POLICY

At The Play Room UK, your privacy matters to us. We’re dedicated to keeping your personal information safe and treating it with care. This Privacy Policy explains what data we collect, how we use it, and the steps we take to protect it when you use our website or book with us online.

What We Collect

Personal Details
When you make a booking or sign up on our website, we may collect the following information:

  • Your name

  • Email address

  • Contact number

  • Payment and billing details

  • Ages of children attending

Non-Personal Data
We may also gather some information automatically while you browse our site, such as:

  • Your IP address

  • The browser you’re using

  • Pages you visit

  • Time and date of your visit

  • The website that referred you to us

How We Use Your Information

We use the information we collect to:

  • Handle and confirm your bookings

  • Contact you about your bookings or respond to your queries

  • Improve the experience on our website

  • Send occasional updates or offers if you’ve agreed to receive them

  • Meet our legal and regulatory responsibilities

Keeping Your Data Safe

We take your data security seriously and use a variety of tools and practices to protect it, including:

  • SSL (Secure Socket Layer) encryption for payments

  • Ongoing monitoring and updates to our systems

  • Limiting access to your information to only those who need it

When We Share Your Information

We do not sell or share your personal information with unrelated third parties. We may only share it:

  • With trusted service providers who help us run our website and services, under strict confidentiality terms

  • When we’re legally required to, or when it's necessary to protect our rights or the safety of others

Cookies

To enhance your experience, our site uses cookies—small files stored on your device that help us understand how you use our website. You can adjust your browser settings to disable cookies, though this may impact how the site functions for you.

Links to Other Sites

Our site may include links to other websites. Please be aware that we are not responsible for the content or privacy policies of these external sites.

Your Rights

You are entitled to:

  • See the personal data we hold about you

  • Ask us to correct any inaccurate information

  • Request that your data be deleted

  • Withdraw your consent to receive marketing messages

To make any of these requests, please get in touch using the contact details below.

Policy Updates

We may make changes to this Privacy Policy from time to time. Any updates will appear on this page, along with the date they were made.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, you can reach us at:

The Play Room UK
📧 Email: blankspacestudioenquiries@gmail.com

Thank you for choosing The Play Room UK — we’re committed to providing you and your little ones with a safe, enjoyable experience.